Shipping policy

At KELON SANDALS, we are committed to delivering your order in a timely and reliable manner.

Shipping Region

We currently provide delivery services only within the United Kingdom. Orders with shipping addresses outside this area cannot be fulfilled.

Processing Time

Orders are prepared for dispatch within 1 to 3 business days following payment confirmation.

Please note that processing does not occur on weekends or public holidays.

Delivery Estimates

Once your order has been dispatched, delivery typically takes between 7 and 14 business days within the United Kingdom.

Delivery times are estimates and may vary depending on external factors such as courier operations or peak periods.

Shipping Costs

Shipping fees are calculated at checkout and displayed before completing your purchase.

Tracking Information

After dispatch, you will receive an email with your tracking number.

Tracking updates may take up to 48 hours to become active.

Address Responsibility

Customers are responsible for ensuring that all shipping details provided at checkout are accurate.
KELON SANDALS is not responsible for deliveries made to incorrect addresses entered by the customer.

Delays or Missing Orders

If your order is delayed or has not arrived within the expected timeframe, please contact our support team so we can assist you.

Contact Information

For any shipping related enquiries, please contact:

KELON SANDALS
Website: https://kelonsandals.store
Email: support@kelonsandals.store
Phone: +1 323 395 1592